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Corner Anexartisias & Kyriakou Matsi,
3302, Limassol, Cyprus
Limassol
On behalf of our client, a leading service offices company, we are looking to recruit a Community/ Customer Services Manager for their offices based in Limassol.
Responsibilities
- Be the first point of contact for any newcomer, walk-in, potential member, or existing member including troubleshooting and issue resolution.
- Act as a community catalyst and maintain a healthy relationship with members on a daily basis and during programs and activation functions
- Work to generate leads, member acquisition, and sign-ups for hot desks, event spaces & meeting spaces.
- Onboard new members and office dwellers making sure their space requirements are met at least 48hrs prior to move in date.
- Lead on growing our local Service Partner portfolio by identifying and on boarding leads, and managing the relationship and referrals throughout the agreement duration.
- Work toward building an interesting neighborhood discount and services offering for the community.
- Conduct private office tours when needed, making sure to collect all the relevant data necessary for generating proposals.
- Always work to up-sell and cross sell products and services including locking in add-on services such as phone-lines, internet upgrades, parking etc..
- Lead on all event management activities
- Contribute to keeping space looking good, clean & tidy and implementing ideas to enhance look and functionality
Requirements
- Minimum 2-4 years of experience in Hospitality / Customer Service/Public Relations
- Experience in serviced offices business is a plus
- Fluent in Greek and English languages
- Russian language will be consider an advantage
- Customer oriented person
- Attention to detail
- Organizing skills
Applicants should submit their CV to vacancies@careermasters.eu quoting the name of the position in the subject line of the email.
Due to high volume of received applications, only successful candidates will be contacted.
All applications will be treated in the strictest confidence.
