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Limassol
StaffMatters is working with a leading international online gaming and sports betting company that are in the process of expanding their operations to Cyprus. With over 500 staff and established in 1998, Cyprus is their latest addition to their network of offices.
They are looking to hire an experienced Sports Betting Operations Manager to be based at their offices in Limassol.
Reporting to the Director of Sports, this exciting role would be ideally suited to an experienced Greek speaking Sportsbook professional with a proven history of managing a team and a desire to grow one of the global leaders in sports betting on the Cypriot market.
The position will be responsible for:
Responsibility for day to day running of sportsbook operations
Implement and manage sportsbook strategy as set out by business leadership
Strategic accountability for local market and third-party management
Continually monitoring the local market to identify opportunities to improve the sportsbook product and provide our customers with the market leading experience
Working with our performance management team to achieve KPI’s
Responsibility for developing promotions and handling interactions with local regulatory bodies
Being the voice of the Cypriot customers, collecting feedback and understanding the expectations of our clients
The ideal candidate will be:
Customer Obsessed – Builds and maintains strong relationships with stakeholders; champions the needs of customers and the importance of exceeding expectations
Effective Communicator – Provides clear goals; is effective in all types of communication; adjusts communication style to fit the audience; consistently communicates the vision for trading operations
Nimble – Is energised by new and unfamiliar situations and can learn quickly when faced with new situations and be open to new ideas and ways of working; proactively shares lessons learned across the teams
Hungry for Results – Drives trading operations in the pursuit of achieving our targets and meeting customer needs.
Commercially Savvy – Aware of emerging external factors and changing market dynamics; has good understanding of business drivers and the industry to guide decisions and lead others within the trading operations team
The working hours will be Monday – Friday from 11am – 7pm.
The Company is offering a competitive salary of up to 2500 Euros gross per month based on experience plus company benefits
